Why we are the right outsourcing companion for your business

Deciding to outsource any part of your business is a big decision. Hiring an accountant to do your books makes sense and probably won’t cause you much consternation (apart from when the invoice lands on your desk). Equally, a HR Consultant is worth their weight in gold when it comes to ensuring staff are happy and not threatening you with a tribunal every five minutes.

But what about the other little tasks? The things that you genuinely think you can handle, or learn how to do adequately. As mentioned last week these little things can take up a lot of time, which ultimately costs you money because you’re not dedicating your attention to revenue generation. Outsourcing to a professional in that particular field could end up saving you money, not

No doubt you have sat down and meticulously worked out the benefits of getting someone else to do whatever task it is. It’s not a decision you take lightly, after all, you’ve spent a lot of time, money and energy building your business. It’s your baby. Or one of them. How do you know you can trust the person you are handing some of the reigns over to?

Finding the right person to collaborate with or rely on can be tricky, and it’s well worth doing some homework before you jump in to the first relationship that comes along. Here at Time Saving Heroes we are good at what we do, we are well respected and people speak very highly of us. However, even we are realistic enough to know that we are not the right fit for everyone.

As a business owner or even an individual you will have certainly things that are deal breakers. For some its cost, for others it’s response time, others value education qualifications while some look for longevity and experience within the field. Only you know what is likely to tick your boxes and make someone the right proposition for you.

One thing I can say about Time Saving Heroes, other than our ability to do the job in the first place, is that we are approachable, and responsive. When a customer has a query or even a concern about what we are doing for them, their business or their brand we react immediately. Such conversations don’t happen often, but when they do, we don’t hide from them. We want to tackle any difficulties you have with our service up front and honestly. You can always get hold of us and know that we will do what is needed.

As we are friendly and approachable, and we always keep lines of communication open with our clients, people waste no time in coming back to us with any problems they have. A particular approach on social media may not be working, it may be the wrong tone of voice, or the wrong vibe for your business. Picking up the phone, or having a face to face meeting can quickly put an end to any concerns, and will allow us to look at an alternative approach immediately.

We value every one of our customers, we know just how important your business is to you so we will respond to you immediately, or as close to immediately as possible. This is one thing we can guarantee at Time Saving Heroes – you will never be ignored or passed over for a bigger client.

 

Why the King of Passive Agressiva is actually just a wanker

When I was younger, so much younger than today, I knew that my Mum was a bit of a big deal at work. She had an important job that she was well respected for, and she did it with class. I also knew that this, coupled with the fact she had a uterus, really was a hugely big deal.

A woman. In charge of men? Actually doing a good job?

Preposterous!

Time has moved on and largely so have attitudes. Women are far more widely accepted within the workplace and people are less likely to be shocked that they can make a meaningful contribution. However, things are far from equal, and I daresay they never will be.

I can, of course, only speak to my own experiences, and for the largest part they have been positive. That is because the vast majority of men that I do business with aren’t wankers. However, some are. That is genetics. Or environment. Or just the bloody way the cookie crumbles. We do, after all, each have our own crosses to bear.

One of my personal crosses has been raising his head again over the last week. There is a land called Passive Agressiva and he is their King. He is the type of man that thinks very highly of himself. He has opinions on everything, and only deals with absolutes. Everything is black and white, and he is always right.

There is no room for negotiation and he always gets his way; no matter how many people he has to bully, coerce or trample on to get there. We all know such people; they are surrounded by sycophants but have very few genuine allies.

The problem with such people is that they are able to bully, demean and belittle people because they never raise their voice. They never shout, they never threaten, they are not terribly imposing (in fact, they are often of average or potentially below average height). As such they are not aggressive, so any reaction you have to their comments or approach is an over-reaction. If you are a man you will be tempted to punch them. You’re a neanderthalic ape.  If you are a woman, then you are emotional. Probably hormonal.

Angry man.

Silly woman.

But you see, this is where being a woman has a distinct advantage. Such men have a wonderful tendency of underestimating your worth, strength and resilience. They assume you are just squidgy round the edges and that your role as nurturer within your family makes you an easy target. They know you won’t punch them. They know they are safe toying with you. Picking on you. They play their little games, they question your knowledge and professionalism and they sit back and wait while you retort with tears in your eyes and humiliation in your voice.

Your emotional over-reaction will be your undoing. You will show yourself for what you really are … a bag of hormones. He, after all, was just being nice. Not aggressive. Not a wanker.

The thing my little cross hasn’t bargained for is my back story. He has underestimated me and my strength, resilience and sense of right. He doesn’t realise that I have already dealt with bigger, badder and significantly tougher wankers than him.

He doesn’t know that I stood up to and ultimately left my emotionally and occasionally physically abusive first husband. He doesn’t know that I went to the police, that I gave a statement, that I looked a violent attacker in the face and gave evidence in court. He doesn’t know my actions, in small part, helped put a disgraceful individual behind bars for life.  Multiple life sentences.

He doesn’t know that I stood shoulder to shoulder with a team of professional pall bearers and shouldered the weight of my beloved Dad, and his coffin, to carry him on his final journey when the rest of my family could not. He doesn’t know that I have laboured without drugs, that I have seen my child born blue with his cord wrapped round his neck, or that another precious baby had to be rushed off for oxygen when he could barely breathe a few hours after birth.

None of these are particularly remarkable. They are not incredibly unique. My point is that women, like everyone, have back stories. Back stories that make them strong, that make them tigers, that make them look at pathetic, weasely individuals with the contempt they deserve.

To the men reading this, know that trying to belittle a woman because she is a woman only shows you for what you are.

To the women reading this, you know you are stronger than them. Let them underestimate you. It will hurt all the more when you rise up and bite their pathetic heads off.

How much is your time worth?

Here at Time Saving Heroes we provide a variety of different services, but they all boil down to one end goal – to save you, our client, time.

As a business owner you will be only too well aware that time is money, but precisely how much is your time worth? £25 per hour? £50 per hour? £100 per hour? Everyone is different, and much will depend on the nature of the work you do and the expertise you bring to the table – but we should all know how much we are worth on an individual basis to our business.

No matter what you are worth in monetary terms, are you the only person that can bring in that revenue? If you are a sole trader, then clearly, the answer is “yes”. Even if there are other members of your team, perhaps you are the only one that secure the high-end fees. Perhaps you are the only person that generates new income and revenue streams because no one understands the business the way you do – it is, after all, your baby.

It begs the question then why you would waste your time doing tasks that other people could do. Perhaps you don’t see it as wasted, they are no doubt tasks that need to be completed to ensure the proper running of your business – but do you need to be the one who does it?

Have you stopped to consider that for some tasks it would be far more beneficial, financially, to pay someone to do them instead?

Consider the case of Bob (a real client, but not his real name).

Bob is a tiler and, on average, earns £250 per day. He’s very good at what he does, in fact, many regard him as an “artist”. Only Bob can do the physical work that his clients pay him for. Bob’s average day is no longer than six hours. He therefore earns £41.67 per hour.

However, Bob also does all the admin for his business. He dedicates every Monday to answering emails, writing up quotes, sending invoices and doing his bookkeeping. Bob has no real admin experience, is not confident with computers and spends 10 hours every Monday just trying to run his “office”. He admits himself it’s not his forte, and because things are completely ignored Tuesday-Sunday, by the time Monday comes around again it’s a bit of a mess.

Within a week of working with Bob we were able to streamline a lot of his processes and we now only bill him for one hour a week to complete all his admin needs. Yes, this costs him £100pm but in exchange he has now saved himself 10 hours per week – which he has turned in to time he can complete more work. As a result, he can now charge an additional £250 per week, which is a whopping £1,000 per month of extra income (or £900pm if you deduct our fee).

By using Time Saving Heroes he has earnt an additional £900pm! Now, that’s what we call return on investment.

Of course, not everyone is in that position, and we are not suggesting for one second we can produce the same results for all our clients; however, the principal remains the same. By reducing the time you are wasting on things that you can outsource, that we can probably do more efficiently than you because this is our area of expertise, you can dedicate more time to your area of expertise.

Why not give us a call today on 0161 883 2024 to find out how we can help you be more efficient, and make more money?

Hands off my characters!

According to latest news Twitter is all set to lift their 140-character limit, and allow users to post infinitely more content in their Tweets. While nothing is confirmed as yet, it is suggested The Powers That Be (TPTB) will set the limit to 10,000 (which reflects the current limit set for Direct Messages).

For many, the apparently arbitrary 140-character limit is too much of a struggle to keep to, and therefore they welcome the proposed change. Incidentally, if you don’t already know, this limit was designed to reflect the number of characters that could be displayed on a mobile phone screen – so it does make perfect sense, when you think about it. But I digress.

Those who have embraced the “less is more” philosophy when it comes to Tweeting have already expressed concerns that allowing significantly larger Tweets to fill your timeline will drastically alter the look and feel of Twitter. This is obvious; however, it has been mooted by sources close to TPTB that initially only 140 characters will be visible, with a call to action or expansion link needing to be clicked to access the full content.

Jack Dorsey (Twitter CEO) has been looking at numerous ways to increase user growth, and perhaps this is just the sort of thing people are looking for. Personally, I am not sure that a willingness to change something that is quintessentially Twitterish is the right move. The 140-character limit is a huge part of Twitter’s personality, and to alter this feels to me anyway, like an attempt to become all things to all people.

Do let us know what you think.

#twittercharacterlimit @helloTSHTeam